Terms of use

Terms of use

proskalo.gr is the online store for the exhibition and distribution of products through the Internet of the company “NIKA A. DIMITRA” with the commercial title “proskalo” based in Haidari, Attica, 31 Agoniston Stratopedou Street.


Any user can browse our website without stating any personal information. Only for the processing of an order you will be asked to enter your personal information such as name, address, phone, e-mail. All information, which is related to your personal data and your electronic transactions, is secure through the banking platform you use.

All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.


Limitation of Liability

The company can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The company is only responsible for deceit and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.


“NIKA A. DIMITRA” and its online store www.proskalo.gr reserve the right to change or modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon disclosure, which may be made by any means including, but not limited to, the placement of new terms and conditions on the Website. Any use of the website following such change or modification will be deemed your acceptance of such changes, modifications, additions or deletions.



Modification or cancellation of your order is possible as long as the receipt / processing / sending of your order by our company has not started. To cancel your order you must send us an e-mail at info@proskalo.gr, on the subject of CANCELLATION OF ORDER as well as your order number.

In any case, for any change you wish to make in your order, you should definitely contact our company at e-mail info@proskalo.gr or by phone at 210 58191012.

Exceptions are the invitations and the wedding favors for which there should be prior consultation and there should be a suitable time limit.

Customized orders and their value are non-refundable.

If the customer wants to return the product he bought, he must change it in kind as money is not refundable.



We do the best we can to keep our online store up to date. However, there is a possibility that the items that appear to be available have been sold out in a certain number or color. In this case, we undertake your restoration, returning your money back.



The COMPANY may use cookies to identify the user. Cookies are used exclusively for the convenience of the user access to specific products and / or services and for statistical purposes in order to determine the areas in which the products and / or services of the COMPANY are popular or for marketing purposes. The COMPANY gives the right to the users to express their opposition to the use of cookie mechanisms, in such a case the user will not be able to have further access to such services.